Posts tagged internet cap
As mentioned in a previous article, Vodafone have introduced a new ridiculous change in their terms which states that they’ll no longer be offering the soft-cap of 500MB on their so-called “unlimited” data package. Instead, you’ll now have to pay extra as soon as you exceed that limit.
In defense of this petty limit, which is pretty much an insult to customers, they say:
500MB means you can read and reply to 10,000 emails, download 24 Google maps and read 8,000 BBC News stories. Today, a tiny fraction of our customers use their full allowance.
Whilst what they’re saying about the email, maps and news is true – it does NOT reflect a typical data usage scenario, especially for users of smartphones such as the Desire who are more likely to be browsing the full web (assume the BBC News statistic is based on using their text-only mobile site), watching videos, connecting to social networks, downloading apps and all the rest of it.
This is totally despicable behaviour on Vodafone’s part, but the folks over at BitterWallet have provided an excellent article on exactly what this change means for you as a customer, how Vodafone are effectively cheating you, and all possible action you can take including a letter template that you can send to Vodafone. I truly respect these guys for fighting for the freedom of the everyday UK consumer.
I strongly insist that you read through it, and pass on the information to anyone you know who is a Vodafone UK customer.